In order to book the Ministry test to get your security guard license in Ontario, you will need a Training Completion Number or TCN. Here are the steps to get your Training Completion Number or TCN:
- Complete the 40 hour training from a Ministry approved security guard training agency. Ontario Security Hub is approved by the Ministry and offers the security guard course entirely online. Unlike other providers we do not set any time limits for the course and you can access it at any time.
- Complete the required first aid and CPR training from a WSIB approved provider. Examples include St. John’s Ambulance and Red Cross partners. Ontario Security Hub has first aid and CPR included in cities across Ontario. For the full list of locations see our home page.
- The training entity will issue your Training Completion Number after they receive a copy of your first aid certificate and consent form which will be provided when you enroll in the course. First aid training requires a practical component. Online only first aid trainers such as HealthSaver or ProTrainings are not approved by the WSIB. We aim to issue all Training Completion Numbers within 24 hours of course completion. Other training entities it may take a few days and in some cases even weeks to receive your TCN after completing the course.
To start your online security guard training and obtain your Training Completion Number (TCN) from us, create an account on our website. Our training contains video lessons, quizzes and practice tests to get you job ready and pass your Ministry test. You will be on your way to getting your security license and becoming a security guard in Ontario.
Can I get TCN with my first aid & CPR-C certificate? Or I have to attend online security guard training course? Thanks
Hello Shahzada you will need to complete the online course to receive your TCN. If you completed your first aid in-person through a WSIB approved provider, such as the Red Cross or St. John’s ambulance, you can select our course not including first aid. We would be able to issue your TCN within 24 hours of course completion.
Can I get my TCN online
Yes you can. You will need to complete in-person first aid training and CPR though. We have it included with our course.
I completed security guard course & First Aid course, How can I get TCN training completion number
The Training entity you have completed the course with will need to send in your information to receive your Training Completion Number.
Hi, i have my cpr and first aid certificate, but i need my tcn, where shall i get it from and how ?
You can enroll in our course without first aid and upload your certificate. As long as it is a WSIB approved certificate, for example, from the Red Cross that can be used for your TCN.
Hi, I completed my security training course with an accepted Agency, I received my certificate but not my TCN? Does it take longer for that to come in?
Hi Jess, It varies based on the training entity. We have seen up to a week or longer. We issue our Training Completion Numbers within 24 hours of course completion.
Hey there
I cannot find my email with tcn number. Can I still recover my tcn ?
Yes if you contact Serco with your full name and date of birth they can retrieve it: https://ontariosecuritytesting.com/TRV/Home/ContactUs. Or you can ask the training entity directly for your TCN again.
I have already complete my First aid and cpr , and also complete 40 hours of training but i cannot get my TCN it approx 2 week today.
Which training entity are you with? You will need to contact them directly.
actually i already have my first aid and cpr trainig certificate how can ii obtain Tcn number
You will need to complete the online security guard course if you haven’t yet. If the first aid training is through a WSIB entity such as the Red Cross or St. John’s ambulance you will not need to complete it again.
hello plz help me i complete my security training with one company i can’t mention name here they provide me first aid and cpr but they can’t provide me tcn no yet i got my cerificate 29june 2024 plz guide me now what i do for that company they do not provided me my tcn no yet.
It can sometimes take training entities a bit of time to process your TCN. If they still do not provide it after a while, you can enroll in our course and we will process it within 24 hours.